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"contents": "<span style=\"font-weight: 400;\">Over the last year, HomeChoice International (HiL) has been highly cash-generative, with R8.5-billion of cash collected off a R6-billion gross book. The group successfully increased its funding facilities to R3-billion. Group profit before tax was up by 11% to R394-million, but was impacted by 79% higher interest costs related to increased borrowings for fintech growth.</span>\r\n\r\n<span style=\"font-weight: 400;\">Over the same period, the group disbursed R4.8-billion in loans, delivered buy now, pay later (BNPL) gross merchant value of R1.5-billion (up by 104%), wrote R148-million in standalone insurance premiums (up by 27%) and demonstrated its cash collection capability by collecting R8.5-billion from customers (up by 18%). </span>\r\n<h4><b>Credit policy changes pay off</b></h4>\r\n<span style=\"font-weight: 400;\">Management attributed the impressive cash collections in the current difficult economic environment to effective credit policy changes. These included reducing average loans to new customers, with a strategic focus on proven existing customers, and effective management of credit limits based on individual customer profiles, with strategic increases to good-paying repeat customers. </span>\r\n\r\n<span style=\"font-weight: 400;\">The acquisition of better-quality customers, together with stricter credit limits and </span><span style=\"font-weight: 400;\">mandatory debit order processes,</span><span style=\"font-weight: 400;\"> successfully reduced retail debtor costs by 30%.</span>\r\n\r\n<span style=\"font-weight: 400;\">Over the last year, PayJustNow accepted an average of 69% of applications, compared to 75% the year before. Revisions to underwriting criteria improved acceptance rates to 72% in the fourth quarter of last year.</span>\r\n\r\n<span style=\"font-weight: 400;\">Fee income accounts for 34% of Weaver Fintech’s total revenue. Key drivers of fee income are BNPL fees and insurance, which includes credit life and standalone products.</span>\r\n\r\n<span style=\"font-weight: 400;\">PayJustNow, the company’s BNPL arm, doubled its all-digital customer base to 1.3 million in the past year. The company generated R1.5-billion in customer trade at merchants’ points of sale, with 75% of this coming from repeat customers who use the BNPL solution an average of 1.7 times every three months.</span>\r\n\r\n<span style=\"font-weight: 400;\">Craig Newborn, the chief executive of PayJustNow, says the company’s customer base is showing aggressive growth, with between 50,000 and 100,000 new customers onboarding each month. </span>\r\n\r\n<span style=\"font-weight: 400;\">“We have two cohorts of customers using BNPL to manage their spend. </span><span style=\"font-weight: 400;\">First, you have those who recognise that it’s not feasible or practical to outlay a huge sum of money in one month, and these consumers may also be credit-adverse. </span>\r\n\r\n<span style=\"font-weight: 400;\">“The second cohort is a growing population with a deeper understanding of credit, who would rather use a BNPL zero-interest, no-fee payment system rather than spending money on their credit card and incurring high interest charges,” he says.</span><b> DM</b>",
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