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"title": "How disinformation, propaganda and manipulation shape our online discourse (Chapter 1)",
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"description": "Daily Maverick is an independent online news publication and weekly print newspaper in South Africa.\r\n\r\nIt is known for breaking some of the defining stories of South Africa in the past decade, including the Marikana Massacre, in which the South African Police Service killed 34 miners in August 2012.\r\n\r\nIt also investigated the Gupta Leaks, which won the 2019 Global Shining Light Award.\r\n\r\nThat investigation was credited with exposing the Indian-born Gupta family and former President Jacob Zuma for their role in the systemic political corruption referred to as state capture.\r\n\r\nIn 2018, co-founder and editor-in-chief Branislav ‘Branko’ Brkic was awarded the country’s prestigious Nat Nakasa Award, recognised for initiating the investigative collaboration after receiving the hard drive that included the email tranche.\r\n\r\nIn 2021, co-founder and CEO Styli Charalambous also received the award.\r\n\r\nDaily Maverick covers the latest political and news developments in South Africa with breaking news updates, analysis, opinions and more.",
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"contents": "<a style=\"width: 160px; float: left; margin-right: 10px;\" href=\"https://amabhungane.org\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" class=\"ctx-nodefs\" src=\"https://amab-analytics-img.sourcery.info/stories/2005119-twitter-disinformation-chapter-one-dm\" alt=\"\" height=\"47\" /> </a>\r\n\r\n \r\n\r\n \r\n\r\n<span style=\"font-weight: 400;\">To live in the 21st century is to be manipulated.</span>\r\n\r\n<span style=\"font-weight: 400;\">From local mayors to Russian intelligence agencies to energy lobbyists and presidents, those seeking to boost their political power and influence increasingly turn to the dark arts of propaganda and disinformation to distort our world-view and further their agendas. </span>\r\n\r\n<span style=\"font-weight: 400;\">But these actors often rely on subterfuge, meaning that investigating the original source of disinformation is a bit like searching for a black hole: it cannot be seen, only inferred by watching how its gravitational pull re-arranges the universe. </span>\r\n\r\n<span style=\"font-weight: 400;\">Similarly, without a smoking gun – like the Bell Pottinger emails from the #GuptaLeaks – we can rarely see who directs disinformation and propaganda; we can only infer who may be responsible based on whose interests it serves and the faint trails it leaves in the political ether. </span>\r\n\r\n<span style=\"font-weight: 400;\">In South Africa, there is growing evidence that our social media space is manipulated by a wide range of actors: from the international white right to the fan club of former president Jacob Zuma. </span>\r\n\r\n<span style=\"font-weight: 400;\">For example, in recent years we have seen the rise of anonymous Twitter accounts, vocal activists and obscure non-profits that have taken to the streets, the courts and the pages of social media under the banner of “radical economic transformation”. </span>\r\n\r\n<span style=\"font-weight: 400;\">A mix of true believers, manipulators and opportunists, these groups raise genuine grievances about South Africa’s racially skewed economy but also help to spread dangerous disinformation aimed at energising their base and targeting their perceived enemies. </span>\r\n\r\n<span style=\"font-weight: 400;\">Is there a hidden gravitational force pulling their strings? Is there a common goal that unites the defenders of former president Zuma with those championing economic reform and the energy lobby that is pushing for a Russian nuclear deal while also fighting to protect coal? Are there puppet-masters pulling the strings? </span>\r\n\r\n<span style=\"font-weight: 400;\">Armed with new evidence, including hundreds of messages from WhatsApp groups, we went looking for answers. This is what we found.</span>\r\n\r\n<b>Chapter 1</b>\r\n\r\n<span style=\"font-weight: 400;\">The first missile hit at 1pm precisely. </span>\r\n\r\n<span style=\"font-weight: 400;\">“#HandsOffNUMSA. The Racist AmaBhungane is going after NUMSA because NUMSA has been vocal in its opposition against Independent Power Producers and has been winning Cases in Favor of Workers and Against Capitalists.”</span>\r\n\r\n<span style=\"font-weight: 400;\">The person holding the grenade launcher was Shampene Mphaloane, a young, dedicated proponent of radical economic transformation (RET). But at the time, we only knew him by the Twitter handle Superblack (@hostilenativ). </span>\r\n\r\n<span style=\"font-weight: 400;\">During the rest of the day – 20 September 2018 – he would send another 20 #HandsOffNumsa tweets, calling us “Stratcom”, “Racist Agenda setters” and “vile White Monopoly Capital bulldogs”.</span>\r\n\r\n<span style=\"font-weight: 400;\">Online abuse has become routine for amaBhungane since the first pro-Gupta trolls started targeting us on Twitter in 2016. What was unusual this time was that we were getting abuse before we had published our investigation. </span>\r\n\r\n<span style=\"font-weight: 400;\">Superblack (@hostilenativ): “AmaBhungane is drafting a Story to tarnish the reputation of NUMSA due to NUMSA’s opposition towards the IPPs and Privatization of Eskom. #HandsOffNUMSA”</span>\r\n\r\n<img loading=\"lazy\" class=\"aligncenter wp-image-629823 size-full\" src=\"https://www.dailymaverick.co.za/wp-content/uploads/amab-battlegroundsocial-Superblack-tweet-1.png\" alt=\"\" width=\"1828\" height=\"452\" />\r\n\r\n<span style=\"font-weight: 400;\">Three days before, on 17 September, we had sent detailed questions to both Numsa general secretary Irvin Jim and the chairman of the Numsa Investment Company, Khandani Msibi. By 20 September, Superblack (@hostilenativ) not only knew about our questions, but knew who had sent them.</span>\r\n\r\n<span style=\"font-weight: 400;\">Superblack (@hostilenativ): “This is the Stratcom Agent behind the Propaganda Campaign against NUMSA and its General Secretary Irvin Jim. He always surfaces wherever the Interests of White Capital are at Stake. His name is Micah Reddy. He is also on the Soros Funded R2KCampaign #HandsOffNUMSA”</span>\r\n\r\n<img loading=\"lazy\" class=\"aligncenter size-full wp-image-629824\" src=\"https://www.dailymaverick.co.za/wp-content/uploads/amab-battlegroundsocial-Superblack-tweet-2.png\" alt=\"\" width=\"1826\" height=\"1352\" />\r\n\r\n<span style=\"font-weight: 400;\">To which former ANC MP Tony Yengeni responded both menacingly and nonsensically: “Ive saved his face for the rainy day..”</span>\r\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">***</span></p>\r\n<span style=\"font-weight: 400;\">The first thing Mphaloane wanted to know when we tracked him down was how we managed to link him to the Superblack (@hostilenativ) account. </span>\r\n\r\n<span style=\"font-weight: 400;\">We explained, then confronted him about the #HandsOffNumsa campaign.</span>\r\n\r\n<span style=\"font-weight: 400;\">“I didn’t necessarily run the campaign... I provided my opinion to the article,” he told us.</span>\r\n\r\n<span style=\"font-weight: 400;\">“[T]he investigative journalist at the time ... sent a couple of questions to ... a lot of people who were mentioned in the article, and they started to circulate the questions to quite a number of people, myself included. So, I started to comment around the article that was </span><i><span style=\"font-weight: 400;\">going</span></i><span style=\"font-weight: 400;\"> to be published.”</span>\r\n\r\n<span style=\"font-weight: 400;\">Union sources confirmed that amaBhungane’s questions were circulated on WhatsApp. But evidence suggests Mphaloane was not just casually expressing his opinion.</span>\r\n\r\n<span style=\"font-weight: 400;\">Of the 41 tweets posted that day using #HandsOffNumsa, half came from Mphaloane’s Superblack (@hostilenativ) account. </span>\r\n\r\n<span style=\"font-weight: 400;\">So who is Mphaloane and why did he rush to Numsa’s defence?</span>\r\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">***</span></p>\r\n<span style=\"font-weight: 400;\">The first time we heard Mphaloane’s name was when the newly formed SA Natives Forum approached the Western Cape High Court in February 2018, seeking to permanently stay the corruption charges against former president Zuma.</span>\r\n\r\n<span style=\"font-weight: 400;\">SA Natives Forum was registered eight days after Zuma resigned, and it waited just one day more before filing a 420-page application arguing that all criminal charges against Zuma should be dropped.</span>\r\n\r\n<span style=\"font-weight: 400;\">Mphaloane was both a director of SA Natives Forum and its spokesperson.</span>\r\n\r\n<span style=\"font-weight: 400;\">“We are an independent, non-partisan, social justice foundation and think tank. And that implies we are not related to any political party and we are independent,” he told the SABC’s Bongani Bingwa during an interview a month later.</span>\r\n\r\n<span style=\"font-weight: 400;\"><iframe src=\"https://www.youtube.com/embed/sIR08NRqroQ\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"></iframe> </span>\r\n\r\n<span style=\"font-weight: 400;\">“We’re not in touch with the former president at all,” he added.</span>\r\n\r\n<span style=\"font-weight: 400;\">On the question of who was funding the pro-Zuma case, Mphaloane was coy: “In so far as who’s funding us, we will release an audited financial statement at the end of the financial year...”</span>\r\n\r\n<span style=\"font-weight: 400;\">That never happened and Mphaloane now says that their lawyer, Lucky Thekisho, agreed to work on contingency: </span>\r\n\r\n<span style=\"font-weight: 400;\">“Their argument was, if we win this, then we can try and get a cost order.”</span>\r\n\r\n<span style=\"font-weight: 400;\">Although Mphaloane studied chemical engineering, his CV describes his work at SA Natives Forum as “developing and managing a social media outlet... as well as providing advocacy and managing campaigns that are of national interest”.</span>\r\n\r\n<span style=\"font-weight: 400;\">By July 2018, he was looking for new opportunities. “My background is engineering but now I’m looking for anything so I can fund the struggle,” his Superblack alter ego tweeted.</span>\r\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">***</span></p>\r\n<span style=\"font-weight: 400;\">Shortly after Superblack’s #HandsOffNumsa Twitter offensive, Mphaloane changed his LinkedIn profile to reflect his new job: claims specialist for 3Sixty, the life insurance company owned by the Numsa Investment Company and chaired, like its parent company, by Msibi.</span>\r\n\r\n<span style=\"font-weight: 400;\">Two weeks later, in mid-October 2018, amaBhungane published the results of its investigation – </span><a href=\"https://amabhungane.org/stories/numsa-cornered-by-capital/\"><span style=\"font-weight: 400;\">Numsa cornered by capital?</span></a><span style=\"font-weight: 400;\"> – alleging that Msibi used his position at the Numsa Investment Company and its financial resources to gain political influence in Numsa, pushing both the union and Jim, its general secretary, closer towards the Zuma faction.</span>\r\n\r\n<span style=\"font-weight: 400;\">Once again, Mphaloane hit back:</span>\r\n\r\n<span style=\"font-weight: 400;\">Superblack (@hostilenativ): “Forces of Imperialism are not happy that NUMSA has a thriving Investment Arm that can fund NUMSA’s litigation against IPPs so this is how lauch their attack. Mass media propaganda. #HandsOffNUMSA” </span>\r\n\r\n<img loading=\"lazy\" class=\"aligncenter size-full wp-image-629825\" src=\"https://www.dailymaverick.co.za/wp-content/uploads/amab-battlegroundsocial-Superblack-tweet-3.png\" alt=\"\" width=\"1824\" height=\"1294\" />\r\n\r\n<span style=\"font-weight: 400;\">What followers of Superblack were not told was that he was being paid a salary by the company he was defending. </span>\r\n\r\n<span style=\"font-weight: 400;\">We put it to Mphaloane that it looked like he was using an anonymous account to attack his employer’s perceived enemies. “Where am I attacking? There’s a difference between attacking and responding to an article... I just have my own opinion which I’m expressing.”</span>\r\n\r\n<span style=\"font-weight: 400;\">We put this apparent coincidence to Msibi too: “I know Shampene but I didn’t know [Superblack] was his account,” he claimed before doubling down: “AmaBhungane did write a story about me ... you had a campaign against me.”</span>\r\n\r\n<span style=\"font-weight: 400;\">Is it plausible that Msibi was unaware that he had such a prominent RET champion working under his roof?</span>\r\n\r\n<span style=\"font-weight: 400;\">Two sources from the Numsa Investment Company told us that Mphaloane and Msibi had a close relationship – although both denied it. One incident both sources recalled was when Mphaloane’s work laptop was stolen, and Msibi personally intervened to ensure he received a replacement.</span>\r\n\r\n<span style=\"font-weight: 400;\">But in a group with 1,200 employees, that kind of personal attention stood out.</span>\r\n\r\n<span style=\"font-weight: 400;\">Msibi did not deny this, but explained: </span>\r\n\r\n<span style=\"font-weight: 400;\">“Shampene ... didn’t have a laptop because his was stolen and some senior person resigned and his was available. I was not going to get a new laptop bought when there was a laptop lying around of a senior person. Why can’t he use it?”</span>\r\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">***</span></p>\r\n<span style=\"font-weight: 400;\">“A lot of things are just coincidental,” Msibi told us. “Shampene, if he is [Superblack], I don’t think he has that many followers to actually be having any impact online.”</span>\r\n\r\n<span style=\"font-weight: 400;\">In fact, Superblack (@hostilenativ) has more than 32,000 followers, making Mphaloane an influential voice on Twitter </span><i><span style=\"font-weight: 400;\">and</span></i><span style=\"font-weight: 400;\"> an amplifier for his politically outspoken boss, whom he regularly retweets.</span>\r\n\r\n<span style=\"font-weight: 400;\">“[I]nitially when I started this account, I just wanted to give my own view into things... But it was not my intention to remain anonymous, I was not trying to hide something,” Mphaloane told us.</span>\r\n\r\n<span style=\"font-weight: 400;\">But a few days after our phone call, the Superblack (@hostilenativ) account was deactivated.</span>\r\n\r\n<span style=\"font-weight: 400;\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-629821\" src=\"https://www.dailymaverick.co.za/wp-content/uploads/amab-battlegroundsocial-Accounts-vertical-with-border.jpg\" alt=\"\" width=\"2750\" height=\"3917\" /></span>\r\n\r\n<span style=\"font-weight: 400;\">The evidence suggests that Mphaloane used his Twitter alter-ego to target Numsa and Msibi’s perceived enemies. </span>\r\n\r\n<span style=\"font-weight: 400;\">The question is, would he do the same for the pro-Zuma lobby?</span>\r\n\r\n<span style=\"font-weight: 400;\">What we would discover is that a WhatsApp group had been set up with this in mind. </span><b>DM</b>\r\n\r\n<i><span style=\"font-weight: 400;\">* Read soon: Chapter 2: The gathering Twitter storm.</span></i>\r\n\r\n<i><span style=\"font-weight: 400;\">The </span></i><a href=\"http://www.amabhungane.org\"><i><span style=\"font-weight: 400;\">amaBhungane Centre for Investigative Journalism</span></i></a><i><span style=\"font-weight: 400;\">, an independent non-profit, produced this story. Like it? Be an </span></i><a href=\"https://amabhungane.org/be-an-amab-supporter/\"><i><span style=\"font-weight: 400;\">amaB Supporter</span></i></a> <i><span style=\"font-weight: 400;\">to help us do more. Sign up for our </span></i><a href=\"https://amabhungane.org/#signup\"><i><span style=\"font-weight: 400;\">newsletter</span></i></a> <i><span style=\"font-weight: 400;\">to get more.</span></i>",
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"summary": "From Putin, Trump and Zuma directly to your screen – or via a myriad of intermediaries – the goal is the same: Influence. In this multi-part series we explore how disinformation and propaganda flood our timelines and unmask some of the players involved.",
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