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"contents": "<span style=\"font-weight: 400;\">At around 07.50 GMT, outage reporting site Downdetector had shown over 68,000 WhatsApp users had reported problems with the app in the United Kingdom. Problems were reported by 19,000 people in Singapore and 15,000 people in South Africa, as well.</span>\r\n\r\n<span style=\"font-weight: 400;\">“We know people had trouble sending messages on WhatsApp today. We have fixed the issue and apologise for any inconvenience,” a spokesperson for WhatsApp parent company Meta Platforms Meta.O said.</span>\r\n\r\n<span style=\"font-weight: 400;\">The company did not disclose the reason for the outage.</span>\r\n\r\n<span style=\"font-weight: 400;\">WhatsApp has become a critical means of communication for households and businesses. When WhatsApp had an hours-long outage last October, it hit trading of assets from cryptocurrencies to oil, before traders switched to alternative platforms such as Telegram.</span>\r\n\r\n<span style=\"font-weight: 400;\">“This highlights the significance of vast hosting companies directing data around the internet along with companies and individuals relying on single points of communication,” said Jack Moore, advisor at Slovakia-based cybersecurity firm Eset.</span>\r\n\r\n<span style=\"font-weight: 400;\">“Multiple areas will inevitably be significantly impacted as a result of this downtime, along with a predicted financial hit but lessons from other recent prominent times when the internet has gone down will have hopefully taught many to have access to other forms of communication.”</span>\r\n\r\n<span style=\"font-weight: 400;\">WhatsApp’s latest outage came during the festive season in India — its biggest market by user count — when people use the platform even more than usual to send season’s greetings.</span>\r\n\r\n<hr />\r\n\r\n<strong>Visit <a href=\"https://www.dailymaverick.co.za?utm_source=direct&utm_medium=in_article_link&utm_campaign=homepage\"><em>Daily Maverick's</em> home page</a> for more news, analysis and investigations</strong>\r\n\r\n<hr />\r\n\r\n<span style=\"font-weight: 400;\">Shares of WhatsApp-parent Meta Platforms META.O fell 0.7% to $128.85 in premarket trading following the outage.</span>\r\n\r\n<span style=\"font-weight: 400;\">The company had not sent any fresh updates as users in Asia, India and the United Kingdom started seeing some connections come back online.</span>\r\n\r\n<span style=\"font-weight: 400;\">#whatsappdown was trending on Twitter, with more than 142,000 tweets and hundreds of memes flooding the internet.</span>\r\n\r\n<span style=\"font-weight: 400;\">“Everyone who noticed #whatsapp is down have come to Twitter to confirm it,” says one Twitter user.</span>\r\n\r\n<span style=\"font-weight: 400;\">In the past, rival apps like Telegram, Snap or even Meta’s Instagram have seen temporary spikes in users when WhatsApp has been down.</span>\r\n\r\n<span style=\"font-weight: 400;\">While WhatsApp boasts of over two billion monthly active users and has become a mainstay for messaging in most countries, Telegram has taken up the challenger role with about 700 million users. <strong>DM/Reuters</strong></span>\r\n\r\n<em><span style=\"font-weight: 400;\">By Nivedita Bhattacharjee and Supantha Mukherjee</span></em>\r\n\r\n<em><span style=\"font-weight: 400;\">(Reporting by Nivedita Bhattacharjee in Bengaluru and Supantha Mukherjee in Stockholm; additional reporting by Nandan Mandayam; Editing by Kirsten Donovan, Mark Potter and Matt Scuffham)</span></em>\r\n<div style=\"width: 100%; height: 400px;\" data-tf-widget=\"VioiFF91\" data-tf-inline-on-mobile=\"\" data-tf-iframe-props=\"title=Water cuts\" data-tf-medium=\"snippet\" data-tf-disable-auto-focus=\"\"></div>\r\n<script src=\"//embed.typeform.com/next/embed.js\"></script>",
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